Lisa Farias

Lisa Farias

Client Support Specialist

With experience in coaching, management, and product support, Lisa serves as a member of SkillSmart’s client services team. She is responsible for assisting clients with the implementation of workforce development products, resolving clients’ questions and requests, and ensuring positive customer satisfaction.

Lisa has leadership and human resources experiences across a wide range of industries, including hospitality, fitness, health services and retail.  Prior to joining SkillSmart, she worked in both IT product support and human resources for a healthcare IT company where she trained clients on software applications and supported 300 branches with technical, application and customer support.

As a certified USA Triathlon Coach, Lisa started her own business, TriVenture Sports, LLC, to provide triathlon, running and lifestyle coaching. She augmented her coaching and competitive drive with massage therapy and data analytics to help her clients achieve their personal and athletic goals.  

Lisa graduated from Towson University with a degree in Sports Management.

A competitive athlete herself, Lisa has built skills in strength and endurance—both mental and physical—through competing in 10 IRONMAN races, the Boston Marathon, and as a member of the USA Duathlon team at the World Championships in Ottawa. Between balancing her work, training, and mothering two student athletes, Lisa has perfected the skill of time management.